aftersales service

Contact Us:

Oxford Motor Village
Woodstock Road
Begbroke, Kidlington
Oxfordshire OX5 1RL

Telephone: 01865 371056

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Please send all email enquiries to:

Opening Hours:

Monday 08:00 - 17:30
Tuesday 08:00 - 17:30
Wednesday 08:00 - 17:30
Thursday 08:00 - 17:30
Friday 08:00 - 17:30
Saturday 08:00 - 17:30
Sunday By appointment

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Our Comprehensive 6-month Warranty.

Included in the price of every Oxford Motor Village car or van is a 6-month AutoProtect warranty, which can be extended at additional cost.

  12 Month Policy 24 Month Policy 36 Month Policy
All Vehicles Under 3000cc £195.00 £345.00 £495.00
Vehicles Above 3000cc £295.00 £445.00 £595.00
Special Vehicles* £395.00 £545.00 £695.00

*Special Vehicles includes: Porsche, Ferrari, Lotus, TVR, Daimler, Rolls Royce, Bentley, Aston Martin, Vehicles Above 4000 C

Terms and conditions apply. Discounts and prices are based on standard AutoProtect prices at the time of application with payment on a continual annual basis; prices may vary if payment is by other methods. Prices can be subject to change.

What's included?

Our full AutoProtect Premier warranty benefit includes:

  • Start now or on expiry date of (any) balance of manufacturers warranty
  • Parts - Labour charges
  • £100 towards the cost of vehicle recovery
  • With Auto Protect Assist your car can be recovered via one free telephone call
  • Have your vehicle serviced at any UK, VAT registered garage
  • Warranty work at any UK, VAT registered garage
  • Unlimited claims up to the full £ purchase price of the vehicle
  • 24hr emergency help line
  • European cover for 60 days
  • Up to £60 hotel expenses
  • Car hire up to £25 per day for up to 7 days
  • You can sell-on your vehicle with the warranty (policy transferable)

This is a summary of the policy and does not contain the full terms and conditions of the cover, which can be found in the policy booklet. It is important that you read the policy booklet carefully when you receive it.

AutoProtect warranty is provided by Customer Protect/AutoProtect (MBI) Ltd, Cambridge House, Cambridge Road, Harlow, CM20 2EU

AutoProtect (MBI) Limited are authorised and regulated by the Financial Services Authority (FSA). The FSA is the independent watchdog that regulates financial services and general insurance in the UK.

AutoProtect's FSA Register number is 312143 and you can check their authorisation on the FSA Register by visiting or by contacting the FSA on 0845 606 1234.

Parts which are not included:


All bodywork, handles and hinges, interior and exterior trim, brightwork, paint, glass (including front and rear heated screens and elements) weatherstrips, rubber seals, sheet metal, sun roof guides, seats, carpets, seat belts, wiper arms/blades, wheels and tyres, wheel alignment balancing, adjustments.
On convertible vehicles the roof together with the pumps and motor mechanisms is not covered, vehicles supplied by Pace Motor Company have cover extended to include the roof motor.
Parts subject to manufacturers servicing requirements or periodic repair including but not limited to plugs, condenser, distributor cap, HT leads, filters.
Any item or accessory not in the manufacturers original specification.

Working materials

Unless working materials and supplies such as oils, filters, anti-freeze and air conditioning recharges are required as a direct result of the failure/breakdown of an included part.


Where the failure/breakdown is due to the clutch having reached the end of its normal working life due to age or mileage, or the clutch had burnt out.


Brake discs, brake pads linings/shoes.

Contaminated fuel

The clearing of fuel lines, filters carburettors and pumps/nozzles.

Electrical accessories

Bulbs, lamps/lenses, batteries, fuses, wiring harness, wiring terminals and remaking of disturbed electrical connections, car telephones and satellite navigation systems.

Miscellaneous items

Air conditioning recharging, water ingress, exhaust system, auxiliary drive belts, brackets, mountings, tapping's, supports, fixings and fastening devices, fuel tank, corrosion, rubber hoses, metal pipes and unions, all core plugs, air bags, decarbonisation, and failure caused by the build-up of carbon deposits (including burnt valves).

For more information about our warranty products, please call 01993 705655.